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Please fill out the form below, wait for the return authorization, and only then proceed to pack the goods (proper packaging is recommended), anticipating the return DDT to servizioclienti@omrserrature.it.

Once your claim is processed you will receive confirmation by email, with directions on how the courier will pick up the agreed upon products.

Within 15 working days after receipt of the goods, a report will be provided with the result of the analysis on the returned product. All fields marked with an asterisk (*) are required.