{"id":25397,"date":"2021-03-18T14:44:03","date_gmt":"2021-03-18T13:44:03","guid":{"rendered":"https:\/\/omrserrature.it\/the-smart-solution-for-neighbourhood-shops\/"},"modified":"2026-04-29T16:27:02","modified_gmt":"2026-04-29T14:27:02","slug":"the-smart-solution-for-neighbourhood-shops","status":"publish","type":"post","link":"https:\/\/www.omrserrature.it\/en\/the-smart-solution-for-neighbourhood-shops\/","title":{"rendered":"The smart solution for neighbourhood shops"},"content":{"rendered":"\n
\n\t\t\t\t
\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t
\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\"Modern<\/span>\n\t\t\t<\/div>\n\t\t\t<\/div>
\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t
\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t

The digital world<\/strong> is increasingly more present in our lives: we message with our friends, we send emails to clients, we buy books online, we share pictures of our holidays on social networks. And we can do all of this without moving, without shipping fees, without having to queue. <\/p>\n

Until February 2020 we used digital media because they were more comfortable and quick, but after the Covid-19 pandemic the scenery has radically changed Suddenly, the digital world has become the only answer to the social distancing necessary to limit the spread of the virus Many had to learn how to work from home, how to use new softwares for videoconferencing and how to remotely manage computers. Others have discovered the joys (and the pains) of home delivery services in big city centres. <\/p>\n

 <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>

Neighbourhood shops have paid hard for this crisis which has aggravated an already not easy scenery. For a long time, customers have been doing shopping in shopping centres and online. A new obstacle to face for small Italian businesses, which have found themselves without the ability to reach out to their customers, or without the ability to be able to serve them as they once did: in how many establishments do you see the sign, \"One person at a time,\" and the queue outside? Who likes queueing? No one. <\/strong><\/p>\n

Many have tried to come up with solutions such as fliers, Whatsapp groups, and home delivery offers. Groups have sprung up on social networks with the aim of protecting these small and precious realities, which are an integral part of the social fabric and that offer sustenance to many families. That's why at OMR we came up with Click and Collect<\/strong>, a smart solution that allows small merchants to slip an ace up their sleeve and get back in the saddle: lockers (lockers) with secure access usable seven days a week, 24 hours a day.<\/strong> <\/p>\n<\/div><\/div><\/div>

<\/span><\/div><\/div><\/div>
\n\t\t\t\t
\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t
\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\"Delivery<\/span>\n\t\t\t<\/div>\n\t\t\t<\/div>
\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t
\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t

How does it work?<\/h3>\n

The sale process allows chats, shops and delivery services to easily communicate. Let's see how: <\/p>\n

    \n
  1. The customer orders via Whatsapp Business, Messenger, Facebook, etc.<\/li>\n
  2. They pay the amount due via services like SumUp, Satispay, Paypal, Bank transfer, etc.<\/li>\n
  3. The business owner processes the order, puts it in an empty locker, and sets a password<\/li>\n
  4. Then, they give the password to the customer, who can come and collect the goods whenever it's easier for them.<\/li>\n<\/ol>\n

    All retail stores that sell non perishable products can make use of this service: hardware stores, DIY stores, food stores (that sell non-persihable products), bookshops, clothes stores, perfume shops, stationery shops, tobacco shops, etc.<\/p>\n

    Now that we have understood the potential and the use of the Click and Collect system, let's see what are the advantages<\/strong> the business owner gets by choosing to invest in this smart solution.<\/p>\n